Deal Box Sales Policy.
To maintain a seamless shopping experience, it's essential to describe accurately and honestly, since each item is unique, we use a detailed description level to help you better understand the item's condition, by describing its appearance, functional qualities, accessories, and packaging condition. We provide all the detailed information on the product condition right on the product detail page, to help you decide.
Deal Box is our open-box sale section which offers great deals on quality returns, clearance, pre-owned, in-store displays, refurbished, or open-box products. With all the benefits of our great customer service and return policy.
How can I understand a product's condition?
*Goodsgo Deal Box provides discounts on a wide variety of customer-favorite merchandise. For each “open box” product, we thoroughly test each item's functional and physical condition and give the product a specific grade before selling it. We inspect all products for missing accessories and packaging damage. Based on our quality check, each item will be assigned one of the four evaluations to describe its overall pre-owned condition: “New Condition”, “Good Condition”, “Fair Condition”, and “Acceptable Condition”. and provide pre-owned detailed description condition level. to make it easier for you to decide.
OB-1– New Condition: An item is in new working condition, and the packaging may be damaged or blemished. The item fully functions, and all its essential accessories are complete.
OB-2 – Good Condition: An item in very good condition that may have seen limited use and fully functions. The item may have minor cosmetic imperfections. It may arrive with damaged packaging or be repackaged and could be missing some non-essential accessories. Missing accessories are shown under individual item descriptions.
OB-3 Fair Condition: An item in good condition that may show wear from moderate use and fully functions. The item may arrive with damaged packaging or be repackaged. It may have minor cosmetic damage, such as a small scratch. The item may be missing some valuable accessories, and it may not be used until those accessories are purchased separately. Missing accessories are shown under the individual item descriptions.
OB-4 Acceptable Condition: An item may have clear signs of usage but still serves its main function. The item may arrive with damaged packaging or be repackaged. The item may have cosmetic damage on it or show other signs of previous use. Signs of usage can include scratches, dents, and worn corners or edges. The item may be missing some valuable accessories, components, or spare parts, and it may not be used until those parts are purchased separately. Missing parts are shown under individual item descriptions.
Return Policy for Deal Box
For all Deal Box orders, the return period for buyers is 48 hours after delivery to inspect their item(s) and contact sales@mygoodsgo.com if you wish to return an item after the 48-hour inspection time frame, the buyer is responsible for all outbound and return shipping charges and a restocking fee of 15% that will be deducted from the buyer's original purchase price + taxes if applicable.
The return period as mentioned is two business days, Edge Membership users get the advantage for the period of 30 to 45 days from purchase respectively. And the policy covers original receipts and packaging including accessories when placing a return, if not found the company may deduct some price from the refund amount.
We reserve the right to deny your return request if not meet the said criteria including if one has no purchase proof or detailed documentation or if the product appears damaged, defective, or dented, outside of our pre-owned detailed description condition level
What Does Open Box Mean? (Similarities and Differences)
An open-box product is an item that has been returned by a customer after opening it and sold again by the retailer. There are many reasons why customers return these open-box items, but they don’t necessarily have to be faulty. Typically, retailers or manufacturers ensure that these goods are in working condition before we acquire them for resale.
Table of contents
Should you buy an open-box product?
The difference between open box, used, second-hand, and refurbished.
What to consider before purchasing an open-box item
What you need to know before buying a refurbished product
Our Deal Box products are open-box or discounted open-box deals, it means that the item’s packaging has been opened. It doesn’t imply that the product is damaged or that the possibility of malfunction of any of its parts are missing; it just indicates that a consumer opened the original packaging before returning it or that it was a product used as a floor model.
Indeed, it can be a great deal. If you want to purchase a mixer, lamp, or any other device, an open-box product can be completely new, unused, and at an excellent discount. Conversely, open-box electronics can also have some use because the previous user could have had it for two weeks before returning it to the seller or can have an intense use because they were employed as a display model in the store.
Should you buy an open-box product?
When it comes to saving money and the option to get a completely new device for a discounted price with the merchant’s warranty, chances are it can be a good deal.
The difference between open box, used, second-hand, and refurbished.
Open-box products are often mistaken for refurbished products. It’s no wonder since there are many terms to refer to second-hand or previously used devices, accessories, and electronics. In fact, other terms are used interchangeably to refer to a refurbished product itself, such as recertified and certified refurbished.
The difference between open box, used, second-hand, and refurbished.
Whatever the case, the main difference between open-box and refurbished devices is that the former is not usually repaired by the manufacturer when going on sale again, while the latter undergoes a thorough inspection process to work as a brand-new model.
The difference between open box, used, second-hand, and refurbished.
Open-box and refurbished items are second-hand or used products, but their functionality could be completely different. A product refurbished by trusted merchants is what offers the most ease of mind since it is examined and cleaned extensively and has a new professional warranty, typically with a hassle-free return policy.
A used or second-hand product may not have been inspected or cleaned and may not include a warranty or function as it should.
What to consider before purchasing an open-box item
Before buying an open-box item, carefully consider the item's condition description, potential damage, missing accessories, the seller's reputation, the return policy, and whether the price reflects the potential flaws, as open-box items may have minor cosmetic blemishes or missing parts even if they are functional.
What you need to know before buying a refurbished product
Before buying refurbished products, you should always check the warranty length, understand the return policy, research the seller's reputation, inspect the product physically, compare prices, and consider the reconditioning process used to ensure the item is in good working condition and meets your needs; prioritize buying from reputable sellers with a solid warranty and return policy.